Shipping & Returns
Return Information
What's your return policy?
We offer a full 30-day 100% no questions asked refund policy on any purchases. Even if you have used the item, we will send you a prepaid return label and refund you in full when the product arrives.
Is there a restocking fee?
No, we do not charge restocking fees, all refunds are for the full amount of the purchase price.
How long will it take to receive a refund?
We will refund you within 1-2 business days of receiving your return. We will refund to the same form of payment provided during checkout.
How do I start a return?
Please visit the contact us page and submit a request for refund. After received we will email you a prepaid return label.
Shipping Information
How fast do you ship out?
We ship same day M-F if ordered before 2pm EST. There is an option to rush your order during checkout to guarantee same day shipping.
How long does it take to receive my package?
Our shipping department works from 9am - 9pm EST. Below is a breakdown of shipping timeframes, including the time it takes us to ship out, and the time you should expect your order to arrive.
Time to build and leave our warehouse is less than 24 hours. Time to arrive to your address is around 1-3 days. Example, if you order on Monday, you're likely to receive your item on Wednesday or Thursday.
Time to build and leave our warehouse is less than 24 hours. Time to arrive to your address is around 1-3 days. Example, if you order on Monday, you're likely to receive your item on Wednesday or Thursday.
Need more with your return?
We're here to help with any questions and/or issues you may have.
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